SIMPLY PUT
Getting along with
others
without losing one’s
balance
What Makes Us Tick ?
What is it that motivates us ?/ Mobilizes our zeal and fervour
Is it reprimand or reward / Or the pleasure of being a server !
Do we look for Authority ? To control all around us
Or seek Pride and Happiness / Of Responsibility and Trust
Do we mask Mediocrity /With Excuses and Explanations
Or do we display our Genius /In inimitable fashion
Do we play to the Gallery/ Always
searching for Applause
Or do we quietly do our thing / And
wait for things to comeThe Managers Overview
l Team Work – Synergy amongst various divisions
l Performance Management
l Defining the Business Process with clarity on expected results
l Defining the Results as Goals
l OUR FIGURES v MY FIGURES
l Understand how to measure Performance
Dealing with Individuals
lEach one is as good as we make of
him /her
-By
example-By training
-By guiding
-By helping
-By understanding
-By rewarding
-By correcting
Lack of success is neither the fault of your boss nor of your subordinates. It is always your responsibility
Criticism, Praise , Punishment
l Occasions of praise should be JUST
THAT do not insert any “buts”
l If people are not told they are
appreciated they will assume the opposite
l Stopping problem behaviour does not
automatically mean the right one will take its place. When you punish a wrong
ensure it is immediately replaced by the one you want and then reinforced
Dealing
with Individuals
Help people reach their full potential- catch them doing something right.
Everyone is a potential winner- Some people are disguised as losers-don’t let their appearances fool you.
The One Minute Manager – Blanchard& Johnson
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